Acceptable Use Policy

Last Updated: 17 March 2026

This Acceptable Use Policy (“Policy”) governs the use of the Pylon platform, services, and infrastructure. By using Pylon, you agree to comply with this Policy.

1. Purpose

Pylon provides infrastructure for users to create and publish websites. To maintain a safe, lawful, and reliable platform, certain activities and content are strictly prohibited. This Policy exists to:

  • Protect users and the public
  • Maintain platform integrity
  • Ensure compliance with applicable laws
  • Enable enforcement against abuse

2. General Principle

Users may only use Pylon for lawful, legitimate, and ethical purposes. Any use that violates laws, harms others, undermines trust, or exploits the platform is strictly prohibited.

3. Prohibited Content

Users may not host, publish, or distribute content that includes:

3.1 Illegal Content

  • Content that violates any applicable law or regulation
  • Fraudulent schemes or deceptive practices
  • Stolen goods or services

3.2 Intellectual Property Infringement

  • Pirated software, movies, or media
  • Unauthorized use of copyrighted material
  • Counterfeit products or trademark violations

3.3 Fraud and Deception

  • Phishing websites
  • Impersonation of individuals or businesses
  • Fake storefronts or scam shops
  • Pyramid schemes or investment scams

3.4 Harmful or Malicious Content

  • Malware, spyware, or viruses
  • Code intended to disrupt systems or steal data
  • Botnets or automated abuse systems

3.5 Hate and Abuse

  • Hate speech or discrimination
  • Content promoting violence
  • Harassment or bullying

3.6 Restricted or Regulated Goods

Where prohibited by law:

  • Illegal drugs or substances
  • Weapons or controlled items
  • Unlicensed financial services

3.7 Adult Content (Platform Restriction)

Unless explicitly permitted by Pylon:

  • Pornographic material
  • Exploitative or harmful adult content

4. Prohibited Activities

Users may not:

  • Attempt to gain unauthorized access to the platform
  • Interfere with platform security or performance
  • Abuse APIs or system resources
  • Use automated systems to scrape or exploit the platform
  • Resell or misuse the platform without authorization

5. Ecommerce Responsibilities

Users operating online stores through Pylon must:

  • Accurately represent products and services
  • Fulfil orders in a timely manner
  • Provide valid contact information
  • Comply with consumer protection laws

Pylon does not take responsibility for transactions between users and their customers.

6. Enforcement and Actions

Pylon reserves the right to take action against violations of this Policy at its sole discretion. Actions may include:

  • Content removal
  • Site suspension
  • Account suspension or termination
  • Payment restrictions
  • Reporting to law enforcement

7. Immediate Enforcement

For serious violations — including fraud, illegal activity, or security threats — Pylon may suspend or terminate accounts without prior notice and remove content immediately.

8. Reporting Violations

If you believe a site or user is violating this Policy, please report it to us. Include the URL of the site, a description of the violation, and any supporting evidence.

support@pylonsites.co.za

Please include the URL of the site, a description of the violation, and any supporting evidence where available.

9. Cooperation with Authorities

Pylon may cooperate with law enforcement authorities where required, including under the Electronic Communications and Transactions Act. This may include disclosure of user information where legally required.

10. Changes to This Policy

Pylon may update this Policy at any time. Continued use of the platform constitutes acceptance of the updated Policy.

11. Relationship to Other Policies

This Acceptable Use Policy forms part of the Pylon Terms of Service and the Pylon Privacy Policy. In the event of conflict, Pylon reserves the right to interpret and enforce policies in a manner that protects the platform and its users.